{"id":15535,"date":"2025-05-20T14:30:53","date_gmt":"2025-05-20T11:30:53","guid":{"rendered":"https:\/\/kourtis-junior.gr\/site\/right-of-withdrawal-and-product-returns\/"},"modified":"2025-12-02T18:59:53","modified_gmt":"2025-12-02T15:59:53","slug":"right-of-withdrawal-and-product-returns","status":"publish","type":"page","link":"https:\/\/kourtis-junior.gr\/site\/en\/right-of-withdrawal-and-product-returns\/","title":{"rendered":"Right of Withdrawal and Product Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15535\" class=\"elementor elementor-15535 elementor-11701\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a053e89 e-flex e-con-boxed e-con e-parent\" data-id=\"a053e89\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d38c4 elementor-widget elementor-widget-heading\" data-id=\"d9d38c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRODUCT RETURNS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c562f00 elementor-widget elementor-widget-text-editor\" data-id=\"c562f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-wahfont=\"16\">The Customer may exercise their right of withdrawal, i.e., return a product, without providing any reason, within fourteen (14) calendar days from the day of receipt, provided the product is in its original packaging and has not been used.<\/p><p data-wahfont=\"16\">Defective products will either be repaired or replaced.<\/p><p data-wahfont=\"16\">To return products under this clause, the Customer must notify the Seller via email at <a href=\"mailto:junior@kourtis.gr\" data-wahfont=\"16\">junior@kourtis.gr<\/a>. The Customer may also send photos of defects or damage to help the Seller respond more efficiently and quickly to resolve the issue.<\/p><p data-wahfont=\"16\">Conditions for Product Returns<br \/><br \/>Returned products must meet the following conditions:<\/p><ul><li>The product must be in its original packaging. It is understood that the Customer may cut the packaging tape to inspect the product.<\/li><li>The product must not be damaged by the Customer (changes to the product or packaging that were necessary for inspection are not considered significant).<\/li><li>The product must not have been used in a way that affects its resale condition (intact labels, protective films, etc.) \u2014 this does not apply to low-quality products.<\/li><li>The returned product must be in the same condition as received by the Customer. Fully assembled high-quality products cannot be returned.<\/li><li>The return must be accompanied by proof of purchase and delivery, as well as a warranty card if provided.<\/li><\/ul><p data-wahfont=\"16\">Note: Returns of white goods (e.g., sheets, blankets, pillows, mattress protectors, etc.) with opened packaging will not be accepted.<\/p><p data-wahfont=\"16\">Returns are not accepted for products that are upon order.<\/p><p data-wahfont=\"16\">The Seller reserves the right to refuse products returned by the Customer if the return procedure outlined in this clause is not followed.<\/p><p data-wahfont=\"16\">Return Procedure<\/p><p data-wahfont=\"16\">The Customer may deliver the products themselves.<br \/><br \/>If the Customer cannot return the products personally, the Seller will arrange to collect the products and replace them with similar suitable items.<br \/><br \/>If the Seller does not have similar products, they will refund the Customer for the purchased product(s).<\/p><p data-wahfont=\"16\">The Seller must refund the Customer within fourteen (14) days from receiving the cancellation request.<br \/><br \/>The Seller may withhold the refund if the products or proof of return are not received within fourteen (14) days of being notified of the cancellation.<br \/><br \/>Returns and exchanges are processed according to the Terms in effect at the time the Customer expressed the intention to return or exchange the products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRODUCT RETURNS The Customer may exercise their right of withdrawal, i.e., return a product, without providing any reason, within fourteen (14) calendar days from the day of receipt, provided the product is in its original packaging and has not been used. Defective products will either be repaired or replaced. To return products under this clause, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-15535","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Right of Withdrawal and Product Returns - Kourtis Junior<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kourtis-junior.gr\/site\/en\/right-of-withdrawal-and-product-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Right of Withdrawal and Product Returns - Kourtis Junior\" \/>\n<meta property=\"og:description\" content=\"PRODUCT RETURNS The Customer may exercise their right of withdrawal, i.e., return a product, without providing any reason, within fourteen (14) calendar days from the day of receipt, provided the product is in its original packaging and has not been used. 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